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Billing & Insurance

We accept Medicare assignment, and we will file all primary and secondary insurance. We also participate in most all major Managed Care Plans.

The portion not due from insurance is due at the time service is rendered. For your convenience, we accept cash, checks, MasterCard, and Visa.

If you need assistance or have question, please call (772) 924-2279

Patients Visiting Florida

HOATC has many contracts with insurers and networks so that services will be covered at the network rate for our patients, however, it would be impossible for HOATC to contract with every insurance plan available. Prior to receiving services at HOATC.

Patient Assistance Programs

What is the Patient Assistance Program?
Prescription Assistance Programs, or PAPs, have emerged to help patients who lack health insurance or prescription drug coverage obtain the medications they need. These programs are typically offered by pharmaceutical companies to provide free or low-cost prescription drugs to qualifying individuals.

What are the income limits for Extra Help with Medicare?
To qualify for extra help with Medicare prescription drug plan costs, your annual income must be limited to $18,090 for an individual ($24,360 for a married couple living together).

What is a Co Pay assistance Program?
Patient Advocate Foundation’s (PAF) Co-Pay Relief Program (CPR) is a free service that provides direct financial support to medically and financially qualified, insured patients, including those covered by government- sponsored plans Medicare, Tricare and Medicaid, for co-payments, co-insurance and deductibles related.

What is the Prescription Assistance Program?
A program sponsored by drug companies, doctors, patient advocacy organizations, and civic groups. It helps low-income, uninsured patients get free or low-cost, brand-name medications.

  • RxHope: A web-based resource where you can search by medication to locate assistance programs.

What is a Co Pay Card?
Co-pay cards can be used to lower or eliminate your insurance co-payment, or out-of-pocket costs, for a prescription medication. A co-pay is the fixed amount that insurance companies ask consumers to pay toward their medication or other health services.

Patient Assistance Coordinator: Meghan (772) 408-5155

Patient Financial Counselor

What does a Financial Counselor do?
A Patient Financial Counselor offers financial advice and assistance to patients regarding medical bills. They are the liaison between patients and their insurance companies; often coordinating payments and answering questions from both parties.

Patient Financial Counselling Manager: (772) 924-2279

Patient Payment Policies

By electing to receive health care services from HOATC and your signature on the Patient Responsibility Agreement, you agree to be bound by the below payment policies.

For All Patients
It is your responsibility to be familiar with your benefit plan. If you are unsure whether services are covered, please call the telephone number located on the back of your insurance card before receiving services. If the services are not covered by your insurance plan, you will be billed for these services, and agree to pay HOATC for the full amount. HOATC shall use and disclose your information, and will provide information to health insurers, programs, third party administrators, vendors, other providers, and health care facilities, as is allowed by federal and state laws and regulations. We may share your information to obtain payment and to coordinate your care and treatment needs with other medical professionals, as necessary. You authorize HOATC to disclose all information as needed to ensure proper claims payment and care coordination. Additionally, you acknowledge that diagnostic testing may be necessary as part of your care and treatment by HOATC and such tests may be performed by HOATC using its own diagnostic facilities and personnel while in some situations, diagnostic testing services and tests may be performed or provided by outside facilities. When outside diagnostic providers are used, you understand that you may receive a bill directly from the outside diagnostic provider.

HOATC will verify your coverage and benefits and submit your claims to your insurer for payment. You agree to assign your right to receive payment to HOATC, and HOATC will receive payment directly from your insurer. This does not waive your obligation to pay all copays, deductibles, and coinsurance per your plan benefits. HOATC accepts cash, check, and most major credit cards. If you are unsure of how much to pay, there are Financial Counselors available at each location to assist with insurance questions. If you have any questions, please contact the Financial Counselor at your location or our central billing office at (772) 335-5666. At HOATC our passion is to provide you with the most advanced cancer treatment in a cost-effective manner.

Traditional Medicare Patients
If you are a patient with traditional Medicare only, you will be required to pay twenty percent (20%) of the approved Medicare rate at the time of service. HOATC will bill Medicare for the remaining portion of your bill.

Traditional Medicare + Medicare Supplement
If you are a patient with traditional Medicare and a supplement plan, you will pay nothing at the time of service. HOATC will bill both Medicare and your supplemental insurance plan. If there are services you have received that are not covered by either Medicare or your supplemental insurance, you will owe HOATC for those services and will be billed accordingly.

Traditional Medicare + Secondary Insurance
If you have Medicare and a secondary health plan, you will be responsible for payment of your deductibles and twenty percent (20%) of the approved Medicare rate, which is due at the time of service. HOATC will bill both Medicare and your secondary policy. If the secondary insurer pays twenty percent (20%) of the approved Medicare rate, you will no longer be responsible for that portion at the time of service.

Our Mission

Our mission is to provide high quality, cost-effective healthcare to all of our patients. We treat all patients with warmth, respect, and dignity and provide care that is both necessary and appropriate.

Our Physicians

Our physicians have extensive special training in the treatment of blood disorders and in the entire spectrum of cancer care. We provide consultation, treatment, and follow-up care to patients referred to our specialty by the primary care physicians of the Treasure Coast and surrounding communities.

Meet Our Physicians